Mazak Maintenance Care Service Plan (UK)
Mazak Maintenance Care is Yamazaki Mazak’s recommended comprehensive maintenance care plan. For complete peace of mind, one of its standout features is the built-in cover for any accidental damage that occurs suddenly as a result of unexpected and non-deliberate action by the operator.
The Mazak Maintenance Care Service Plan includes:
- Accidental Damage: Cover for damage that occurs suddenly as a result of an unexpected and non-deliberate action by the operator.
- Labour: No unexpected labour costs and no engineer expenses charged
- All spare parts covered under the contract: No unexpected parts costs, even for parts that are damaged accidentally.
- Engineer target to be onsite within 48 hours for initial diagnosis: Subject to engineer availability, you'll have an engineer on-site within 48 hours for diagnosis
- One Full and Interim Service: Based on 2,000 yearly running hours (the equivalent of one machine running 8 hours a day, 5 days a week), one full and one interim service is included as part of the package. Additional services are available upon request and vary depending on the amount of additional running hours.
- 24/7 phone support: Technical phone support is available 24 hours a day, 7 days a week, 365 days per year.
For further details on the Mazak Maintenance Care Plan, please contact us at Mazak on the following details:
Mazak UK Service Department
Phone: 01905 752 000